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Our Reviews

Overall Customer Satisfaction

5.0/5.0

based on 18 reviews

100% Verified Feedback & Reviews from Customers

Reliability & Timekeeping

Communication

Quality of Training

Reliability & Timekeeping

Communications

Quality of Training

Very impressed with the service

"Rob came to assess our dog Narla and from the first session he had with her, you could see the difference, he got her to sit, walk to heel and stay. Every week she has progressively got a lot better, cant wait to see how much she comes on in the next couple of weeks. Would highly recommend Rob and his handlers always making it easier for us with having work and young children, schedule and timings always making it easier for us, with their personalised training programs. Very impressed with the service would definitely recommend, definitely received value for money. Thanks Alex & Katie."

Alex & Katie

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Fast and Friendly

"I am really pleased with the service we received. We wanted to ensure our dog was suitable to live with a group of vulnerable children. The service was fast and friendly, providing regular updates with a great aftercare package. When Kiwi arrived with us she was very nervous pulling on her lead and was scared of other dogs. After a week of intense training at the centre Kiwi came back with a new lease of life and very obedient. She is now gentle and has bonded with the children and the team! Thank you"

Children's Home

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What a difference a day makes!

What a difference a day makes!! After an assessment and a days training, we have a different dog. From an excitable 14 month old puppy we now have a walk to heel and sit on command little lady. Can't wait to see the future transformation as we progress with the training. Many thanks Rob

Derrick, Cambridge

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It's such a great experience

"I’ve never had a dog before due to non family support and personal commitments - a dog is for life hey. Well, now my career commitments are simply 13.5 hours a week. I’m financially stable and live on a 10 acre plot. So, I thought now was the time to investigate getting a dog. I have been looking after a German shepherd for an elderly couple yet Ruby was never mine. I’d fallen in love with the breed. Smart, dedicated, loyal and loving yet needs lots of mental stimulation. I was looking for a part trained Male German Shepherd 1-2 years old. However, I searched for weeks relentlessly, yet found the the price of a trained animal from £6500 and way higher!

I contacted various dog training schools and got nowhere. Then, I contacted Personal Protection Dogs and received an email from the owner kindly telling me that I’m looking for something very unlikely to find. Robert told me that any trainer that’s spent their time daily training a dog for 1-2 years are doing so to produce an Operational dog and thus the animal will have taken blood sweat and tears and so will come with a heavy price. Robert suggested i reorientate my search and finances towards a GSD that was likely 6 months old and obedience trained. A dog that would be accepted into the police - would demonstrate that it would then be worth their time to train to the highest level. Robert had an incredible blood lined Male, 6 month GSD and would come down to check me and the environment out. Robert and his lovely wife spend a whole afternoon with me and my family getting to know each other. After they left, we couldn’t believe our luck. Not only was the dog incredible but Robert was offering to be on hand for the lifespan of the animal even offering for me to visit him anytime, would give me all the accessories our dog would need (astonishing handmade leather and brass lead, grooming kit, food etc!) I’m from the Tech industry and we would call his a complete managed service!

Needless to say, the dog was incredible and I’m fortunate to live in a beautiful location so, the dog would inevitably enjoy a wonder life.

Having witnessed how Robert operated and the response of his dogs to his commands - I not only wanted the dog but thought actually, I want those Dog Handling skills too. Robert works with actual Police Handlers to aid our development- an incredible privilege and experience. We train in a group of no more than 8 student and taught by multiple experienced handlers. Sadly, “I” need Far more training then Major the dog. It’s such a great experience. I look back at other families dogs, well behaved and badly behaved and now starting to catch a glimpse at the startling and radical difference of professionally trained animals. Have a huge respect and a bit of awe actually. It’s a daily commitment of hard work via positive reinforcement yet Unfathomably worth it.

So here I am, with a stunning GSD called Major and I’m training weekly with Robert to become an accredited Handler. This way I’ll bond with Major to an infinitely greater extent and can flexibility be subcontracted to events that require a protection presence."

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Quality of Training

Highly recommend Rob and his company

"I have purchased a dog off of Rob Personal Protection Dogs info, I am really grateful that he has helped me out to start my security business, not only did he give me the dog at a reasonable price but also he chucked in a days training as well which has taught me a lot on how to handle myself and the dog.I highly recommend Rob and his company. "

Mr R Sandhu

Reliability & Timekeeping

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5 star

"Due to a busy work schedule and emergency call outs, my family are home alone in a rough area. Never had a dog before and came across Protection dog service and spoke to a polite chap Robert. Very informative and educational as I discussed my concerns and he had a dog for me within a month. I highly recommend Robert and his team/staff very supportive, polite and professional. I have an amazing dog and service. 5 star. Once again thank you."

Mohammed

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Quality of Training

An absolute godsend

"I was diagnosed with Complex PTSD (cPTSD) several years ago and my condition meant that my life was often lonely and isolated as I struggle to maintain any relationships and interact with people; often being confined to the house, alone, for long periods of time. The minute I bought Martin from you, my life has changed exponentially. I couldn’t have imagined how much a working PTSD dog would change my life. He “senses“ my emotions and reacts accordingly - responding to my “fight, flight or freeze” moments as required when we’re outside. He’s an absolute godsend when I need to go shopping; because he’s trained to come into the shops with me and keep people at a distance from me, it allows me to feel “safe” when in a crowded store. His greatest benefit to me is that when I have a flashback or nightmare he will put his “chin” on me to reassure me.

Having to walk a dog means I have to leave the house even if I don’t really want to; once I’m out people always comment on how well trained he is and that’s thanks to you training him before I bought him. I can’t thank you enough for Martin; you selected the right dog for my requirements. I’ve only had him a year but I’ve finally got some independence back - with his assistance I’m leading a far more functional / normal life. Thank you.

Maggie, PTSD Dog

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I really can't say enough

"I Really can't say enough about Personal Protection dogs. It's really amazing what Rob has done for me and my family. I got in touch with Rob after seeing Jango on the Internet and fell in love with him, after long discussions and many telephone conversations we decided that Jango would be coming to a good home with us! We were then hit with Covid-19, not sure if my job was safe I got in touch with Rob and explained that we were not in a position at this time to Take Jango in to our home.

Then the most amazing thing happened, my wife works as a phlebotomist for the NHS working on the front line, I'm a former army soldier. Rob contacted us and decided because of what my wife is doing on the front line, and me being an ex service man he wanted to gift Jango to our family, he added he wanted to give something back. We were shocked at such an amazing gesture and very grateful, Jango is such a well trained awesome dog he has settled in to our home extremely well, he adores my 2 girls and they adore him, Rob has also invited us to carry on training with him. Rob is always in touch and if we need any advice all I have to do is call him, I would certainly recommend Personal Protection trained dogs to anyone looking for that family bond with the added security.

Thank you guys from the bottom of our hearts

Shane, Amanda and Family

Reliability & Timekeeping

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Thank you for the lesson today

"Thank you for the lesson today, it was amazing! Never thought Drama would get on with another dog straight away like that. Drama is a very snappy dog and dislikes people, you've changed my dog. 100% happy with today, I would give 5stars rating."

J White

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Money Well Spent

"I would like to thank you on your excellent efforts, and time, that you’ve put into helping me with my Doberman Leo. His obedience and overall behaviour is much better and has shown that he can do the protection work as well. You’re very fair but firm with him and always very professional. Money well spent and he’s still a great dog, but just listens more, thank you for all your help."

Vito - Bedford, Bedfordshire

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Quality of Training

It is as if we have had him forever

"I have bought Buck from Mr Rob Metcalf as a personal protection dog as well as a family dog in 2007 and we are very pleased with him in every way. It is as if we have had him forever and it has only been a couple of weeks. His behaviour has been perfect and if I ever needed another dog I would have another trained dog from Rob. I would be happy to recommend Rob and his services. Yours Thankfully, P.A Worthington."

Pat – Bicester, Oxfordshire

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I have a great dog - thanks to him

"In January 2006, I had 2 options with Bailey, my large rescue Doberman, put him to sleep at the request of the local parish council, or figure out a way to save him. I had tried obedience classes, special workshops, and some one to one training but Bailey was profoundly disturbed. He was exceptionally aggressive at any moving objects but particularly dogs and bicycles and had pulled me across car bonnets on more than one occasion trying to attack a child’s wheeled buggy or bicycle. He’d also attacked other dogs and turned on me if he couldn’t get to them. A good-natured dog in the house he was an evil menace outdoors. Rob specialises in training dogs for security and personal protection. All I wanted was a dog I could walk without returning home in tears. What I’ve ended up with is a dog I can walk in a crowded place, past other dogs and bicycles, comfortable in the knowledge that I can retrieve the situation if he does decide to “have a go”. In addition, I also have a dog that is now trained to police standards, speak on command and passive site work, working in environments with plenty of distractions and physical threats. He’s not perfect, but he’s a totally different dog to what he was. There are loads of dog trainers in the UK who claim to work with last resort difficult dogs, or defensive guarding breeds like “Dobes” and “Rotties”. But as an ordinary mortal and without police resources available to me, I’ve not found a single one in my search that’s achieved what Rob has with my dog. Bailey is still alive – and I have a great dog – thanks to him."

Hannah – Uxbridge, London

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I am very happy to recommend Rob and his company

"I purchased Merlin from Rob 3 years ago. An executive personal protection dog for my family and me. As i work in the security and close protection industry. I am very happy to recommend Rob and his company Personal Protection Dogs."

Jimmy Nail – Manchester, North West

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Since Robert supplied us with a guard dog we have had no problems!

"I have known Mr Robert Metcalfe in a variety of capacities for many years. He has worked for me since September 2011 in various security rolls and a personal trainer for our security dog, Zac. Zac was supplied by Robert and he is a great asset for our business. We have been victims of armed robbery’s in the past, but since Robert supplied us with a guard dog we have had no problems since! Robert is organized, efficient, extremely competent and has an excellent rapport with people of all ages. His communication skills are excellent. I highly recommend Robert as a professional dog handler. If you have any further questions with regard to her background or qualifications, please do not hesitate to call me."

Rajesh Pattni – Leicester, Midlands

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She slotted into our family as she had always been with me

"I am severely disabled and use a disability scooter. After being attacked four times and the police not helping in any way shape or form, I decided to get a protection dog as my Labrador, Poppy, is of course not meant to do a job like this. After searching the net for some time and contacting some companies, I decided to go with Personal Protection Dogs. My reason being that Robert was so easy to talk to, having reasonable prices and most importantly was interested to get me the right sister for my dog Poppy. He chooses Senta a German Shepherd dog. When Senta went to the training I felt unprotected but now she is fully trained! Robert also sourced another fully trained German Shepherd, Jess, and she slotted into our family as she had always been with me. Now I have two executive protection dogs on my side and feel very safe! If you think about getting a best friend and protector for you or your family, I can highly recommend Robert."

Gabby – Leicester, Midlands

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I am pleased that It looks like I made the right choice.

"I am disabled living alone and wanted a dog for a companion. After much research into different breeds, I went for a Boston terrier. (Vasgo). Like all puppies, he is full of beans. and proved a bit of a handful for me. Jumping up and trying to show me who was taking who for a walk. I answered an advert in my local mail for a dog trainer. Being of limited mobility i felt that dog training classes wasn’t an option for me. I had a meeting with Mr Metcalf which was a great idea my chance to see if he was the right man for the job. as there are a lot of chancers who think they are good trainers!!! Mr Metcalf put me at ease asked me what I wanted for our needs. With no pressure on my decision. This was week two of Vasgo’s training and he has started to be a different dog. I was amazed as to how he has come on. He seems to be a different dog. I am pleased that It looks like I made the right choice."

Lance Greenwood – Hull, Yorkshire

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Would highly recommend

"I think personal protection dogs is a great business I would highly recommend that you take up the service that is offered I’m very happy with what they have done with my dog thanks to Robert and his team for the hard work."

Thomas Heald – Leeds, Yorkshire

Reliability & Timekeeping

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Quality of Training

Thank you so much.

"We have the sweetest, GSD from personal protection dogs. She’s so clever and has settled into our family life with 4 children very well. If we had room for more we’d definitely use PPD again. Thank you so much"

Louisa Williams – Scotland

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